FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Is lazart a Singapore local store? Can i do self collection?


Yes, and it is a Online store with warehouse locally. we don't have self pick up service currently. All the item will be ship out by Local courier.




How many days for the delivery?


3 to 5 working days . depending on the the collection time of courier. we have been use Speed post and Ninja van etc.




Is there other colors or different size to choose ?


Yes, please use the let's chat window at right bottom corner to confirm with our staff.




what if i received wrong item ? is the an exchange service ?


Yes, you may contact us with the right bottom corner Let's chat and show us a photo of what you received .




How to ship back the item if i bought it wrong or change my mind?


Sorry , once item is shipped out , only can exchange with same value product , there is no refund and return. We encourage customer to chat with our staff and confirm the item before purchase it